Shipping policy

Shipping Policy

Thank you for shopping with Alien Infinity.

Order Processing

All orders are processed within 1-3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Free Shipping

We offer FREE shipping across India on all orders. Shipping charges are already included in the product price, so no additional shipping fees will be charged at checkout unless otherwise specified.

Shipping Partners

We currently ship orders through trusted logistics partners, including Shiprocket and its courier network. We may use additional courier partners in the future to ensure faster and more reliable delivery services.

Estimated Delivery Time

Delivery timelines may vary depending on the destination and courier service availability.

  • Metro Cities: 3-7 Business Days

  • Other Cities & Towns: 5-10 Business Days

  • Remote Areas: 7-12 Business Days

Please note that delivery timelines are estimates and may occasionally be affected by factors beyond our control.

Order Tracking

Once your order has been dispatched, a tracking link or tracking number will be sent to your registered email address, allowing you to track your shipment status.

Address Accuracy

Customers are responsible for providing accurate shipping information during checkout. Alien Infinity is not responsible for delays or delivery issues caused by incorrect or incomplete shipping details.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to courier service disruptions, weather conditions, public holidays, natural events, or other unforeseen circumstances.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos for verification and assistance.

Contact Information

For any shipping-related questions or concerns, please contact us via email:

Email: jthreeindustries@gmail.com

Policy Updates

Alien Infinity reserves the right to update or modify this Shipping Policy at any time without prior notice.